Complaint Handling Process
We are dedicated to promptly assisting individuals and businesses in resolving any issues or complaints, aligning with customers' rights under the consumer guarantees in the Australian Consumer Law (ACL).
How to make a complaint?
The minimum information required to investigate a complaint includes:
Including your name, address, phone number and email.
Age and kilometres travelled. Vehicle Identification Number (VIN) and/or registration number.
Details of your complaint
Please include as much information as possible.
Reach out to us
We are delighted to assist and promptly address any concerns or feedback you may have.
Do you have any other inquiries?
Get in touch.